What’s In A Word? The Emotion Of A Message


Computer Training Online

TrainingCenter.com: Computer Training Online

I’ve been writing and rewriting a potential blog post for months on dealing with the frustration of people who do not have the capability to follow orders. I have been stymied by frustration with the subject, frustration with the true object I am pointing out in the subject (I don’t give any company names, but if you know my history its pretty easy to figure out which company), and frustration in the tone that it apparently wants to take despite the number of rewrites it gets.

The point of the post that will probably never see the light of day is that you can’t become overly frustrated with people you give orders to if they are incapable of following them. After you’ve checked to make sure your style of delivery isn’t the problem, and that you are sending an effective message, it doesn’t matter if your receivers are incapable of interpreting the message or just incompetent in carrying out the orders. And it might not be completely their fault that they can’t get the job done, but since you’re still responsible, you either have to replace your workers or replace yourself and get another job where the people you lead can get the job done.

But today, I had a epiphany over the term orders. I used the term as a formal throwback to my days in the Air Force, which was explained in the beginning of the post that will never see the light of day. It seemed like a self-explanatory word. I don’t use the term orders now, and rarely gave ‘orders’ to those that fell under my leadership when I was in command. I gave, and still give, instruction, directions, guidance, suggestions, unwanted-but-needed feedback, and on occasion, an overly extended cursing tirade that often involves projectiles being aimed at one’s head (that did occur frequently at the job in question in the post that shall never see the light of day).

So what’s in a word? While I realized I was having a problem with a word that was affecting the tone of writing–orders–I was still getting the point across. But just like your selection of words can take a conversation for light and lively to heavy and full of fisticuffs, you’ve got to be careful with the words you use. Apparently, I needed that reminder more than I needed that blog post.

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